Below are the details of our returns and exchange policy to assist you:

  • In-Stock Inventory: Items from our in-stock collection may be exchanged within 14 days of purchase for pieces of equal or greater value. If exchanging for a higher-value item, the customer is responsible for paying the difference in price.

  • Condition Requirements: To qualify for an exchange, all items must be returned in their original, unused condition, including any packaging, tags, or certificates that were provided at the time of purchase.

  • Exclusions:

    • Custom Orders: As custom pieces are tailored specifically for you, we are unable to accept exchanges for these items.
    • Sale Items: Items purchased on sale are final and cannot be exchanged.
    • Redesigned Pieces: Pieces that have been modified or redesigned after the original purchase are not eligible for exchange.

For any further questions or assistance with your exchange, please contact us.